This Privacy Policy explains how ZWA collects, uses, stores and protects your personal information when you browse, register and place orders on our home appliance e-commerce website.
- Information We Collect
Account information: name, email address, shipping address, contact phone number you submit for order delivery;
Transaction information: order records, purchased appliance models, payment confirmation data;
Website usage data: anonymous browsing behavior, device information and access logs for website optimization. - Usage of Your Information
We only use your personal data for these legitimate purposes:
Process your orders, arrange product packaging and global shipping delivery;
Send order tracking updates, after-sales support and product warranty notifications via [email protected];
Reply to your consultation requests and resolve after-sales issues efficiently;
Optimize our product catalog and website experience for home appliance shopping demands. - Information Protection & Storage
We adopt encrypted data transmission and secure server storage to protect your personal data. We will never sell, rent or share your personal identifiable information to irrelevant third parties for marketing purposes. We only share necessary shipping address information with authorized global logistics providers solely for order delivery execution. - Cookie Usage
We use basic functional cookies to maintain your shopping cart status and website browsing preference settings. You may disable cookies through your browser settings at any time, which will not affect core order placement functions of our site. - User Rights
You have the right to request access, correction or deletion of your personal account data by emailing [email protected]. We will respond to your legitimate data request within 3–7 working days. - Policy Updates
We may update this privacy policy as needed for trade compliance adjustments. The revised version will be published on this page. Continued shopping on our website means your acceptance of the latest privacy policy terms.
