- Shipping Coverage
ZWA provides global cross-border shipping services for small home appliances to most mainstream countries and regions worldwide. Certain remote regions may have shipping restrictions, you may consult [email protected] for confirmation before ordering. - Order Processing Time
In-stock appliance orders will be inspected, packed and handed over to logistics carriers within 1–3 business days after payment confirmation;
Bulk wholesale orders will have separate processing time confirmed via email communication. - Estimated Transit Time
Standard international shipping: 10–25 business days (varies by destination country customs clearance efficiency);
Expedited shipping options are available for selected regions with extra freight cost, you can view options at checkout. - Packaging Standard
All home appliances are packed with shockproof foam and export-grade cartons to reduce transit damage risks during long-distance international transportation. - Customs & Import Tax Notice
The buyer is responsible for understanding local import regulations, customs clearance procedures and paying any applicable import duties, VAT or customs fees charged by the destination country;
ZWA will declare product value truthfully following international trade rules, we cannot manipulate customs declaration values per buyer request for tax avoidance. - Parcel Tracking
Once your order ships out, we will send you a unique tracking number via email. You can track real-time logistics status online, and contact our support team anytime if tracking update is abnormal. - Delivery Exception Handling
If parcel shows lost/damaged in transit, contact us promptly with logistics proof, we will assist you to file claim with logistics providers and arrange follow-up solutions for your order.
